FAQ - Questions
Slayed and Waisted ships all orders in a timely manner. Please know about our processing and shipping timeframe.
Once orders are placed please allow 1-2 business days for payment to clear and orders to be processed.
Slayed and Waisted processes all orders using the United States Postal Service (USPS) Priority Mail. Please allow 5-7 business days to receive your order from the time your order is PROCESSED. (We are closed Saturday and Sunday)
*Once order(s) have been shipped we are not responsible for any delays due to USPS achieving delivery time. Please plan accordingly*
If your tracking information states that your package was delivered and you have not received it you must contact the delivery carrier (USPS-United States Postal Service) address the issue directly with them.
Slayed and Waisted does not hold or accept responsibility for packages that have been stated or marked as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
Expedited shipping service is available at an additional cost. International shipping is available at an additional cost as well. *Please note International shipping is 10-14 business days. International shipments have to be declared and pass customs. They can be held at customs which could delay delivery time.*
*Some countries may charge a Duty Tax for merchandise shipped. This is not a fee we cover because it is not related to shipping. If you decide to refuse your merchandise because of the Duty Tax Fee your merchandise will be refunded once we receive the merchandise minus the shipping cost which has been incurred and is also non-refundable.
Orders place after 5pm (EST) are considered next business day. Orders placed after 5pm (EST) on a Friday will not be processed until the next business day. Please note, if there is a holiday, orders are not processed until the following business day.
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. We do not take responsibility for incorrect information.
*Once your order has shipped, we will send out an email to you with your tracking information. PLEASE ALLOW 24 HOURS AFTER THE ORDER HAS LEFT US TO TRACK YOUR PACKAGE ONLINE WITH USPS.*
Because cardholder security is important to us; Slayed and Waisted does not allow shipping to an address that is different than your credit card billing address.
All sales are FINAL. Due to limited availability of inventory and the nature of the products sold we do not do exchanges or accept returns and/or refunds. NO EXCEPTIONS.